VOICE ANALYTICS FOR BRICK & MORTAR

Capture the voice of your shoppers

Forget surveys. Use our voice recognition AI to capture insights from the thousands of conversations your store associates have with your brick and mortar shoppers every day.

Brick & Mortar Retail

Brick & Mortar is not dying, it’s just undergoing a massive shift. While large legacy retailers close hundreds of locations, savvy retailers who are investing in their store experience are opening up stores all across the country. The only way to keep up is to understand who your shoppers are, why they are coming into your stores, why they’re purchasing (or not), and most importantly, how to give them a better experience. Voice AI is the most efficient way to understand every single one of your store visitors, whether or not they purchase anything.

Applications

Demand forecast Sales Associate Performance Store Experience Analytics

How it works

Step 1

Business as Usual
Store associates interact with shoppers.

Step 2

Our AI Listens
Lav mics on store associates capture shopper insights.

Step 3

You Analyze
 Insights are sent to the cloud to be analyzed by managers & execs.

What makes Rilla different?

Less than 1% of your visitors fill out feedback surveys. With RillaVoice, you can capture insights from any visitor who talks to your associates, a 100x increase from survey responses.

You’re only getting data from shoppers who decided to take time out of their day to fill out a survey. That’s biased data. Real conversations are not.

Smart retailers are leveraging foot traffic, geo-fencing, and computer vision technologies to better understand their physical shoppers. Voice recognition is the missing piece to the puzzle.

With RillaVoice, there’s no need to install complicated sensors or hardware, or ask shoppers to fill out annoying surveys, your associates just need to keep talking to shoppers.